For your claim to be paid, claim form must be signed and submitted with the necessary supporting documents to Exclusive Insurance Solutions in the prescribed format. If you need assistance, kindly submit your details online and we’ll call you back within an hour during working hours. A claims advisor will be assigned to your case and he or she will take care of you throughout the insurance claims process. Our offices are open from 8AM to 5PM, Monday to Friday. We do not open on weekends and holidays.